New Home Solutions - Complaints Process
What if I am not happy with the service I have received?Whilst we are committed to providing a quality service, we acknowledge that on occasions things can go wrong. In the first instance speak to the representative that you dealt with. If you remain dissatisfied, we have a dedicated controller who will ensure your complaint is investigated fully. |
How do I make a complaint?
If you wish to complain about the service you have received from us, you can write to the address below:
Customer Relations Department
New Homes Solutions Ltd
Unit 7, First Floor
Hepton Court
Leeds
West Yorkshire
LS9 6PW
Telephone: 03330 068 058
Email: info@newhomesolutions.co.uk
Customer Relations Department
New Homes Solutions Ltd
Unit 7, First Floor
Hepton Court
Leeds
West Yorkshire
LS9 6PW
Telephone: 03330 068 058
Email: info@newhomesolutions.co.uk
What happens next?
We will aim to contact you as soon as possible about your complaint, but if we need to make further enquiries we will:
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